Home Services · Review Automation

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Spec Sheet · 01 / 04

Timing Engine

Dispatch Delay
37min post-completion

Sent when satisfaction peaks — before the memory fades, after the mess is cleaned.

Detection MethodJob-close webhook from dispatch tool
Delay Window15 – 90 min, configurable per trade
Optimal Window30 – 45 min (default: 37 min)
Retry LogicSMS fallback if email unopened @ 2h
Satisfaction vs. Time After Job
0m
10m
20m
37m
60m
2h
4h
24h
↓ Pulse sends here

Timing adapts automatically per trade category and job type.

See It With Your Brand
Spec Sheet · 02 / 04

Template Anatomy

Subject Line

"How did your faucet replacement go, Marcus?"

42 characters✓ Within optimal 35–50
Preview Text

"Your technician left 37 minutes ago…"

CTA Button
Leave a Quick Review →
Contrast ratio: 7.4:1✓ WCAG AA
Mobile Render Width375px min
Template Specifications
Personalization tokens8 dynamic fields
Subject line variantsA/B tested, 3 rotations
Avg open rate68.4%
Avg click rate41.2%
Mobile-optimizedYes — single column
Dark mode supportNative CSS media query
Unsubscribe complianceCAN-SPAM + GDPR
Brand customizationLogo, colors, name

Preview with your branding

Enter your company name and logo to see a live render.

Spec Sheet · 03 / 04

Integration Matrix

Connects to the tools your technicians already use. No new workflows.

ST

ServiceTitan

Field Service

JB

Jobber

Home Services

HC

HouseCall Pro

Dispatch

FE

FieldEdge

HVAC / Plumbing

WZ

Workiz

Field Ops

MH

mHelpDesk

CRM

KS
Beta

Kickserv

Scheduling

S8
Beta

ServiceM8

Job Mgmt

CM

Commusoft

Field Service

VN
Beta

Vonigo

Franchise Ops

FP

FieldPulse

Mobile CRM

SP
Soon

Simpro

Enterprise

11

Active integrations

<5 min

Avg setup time

Webhook

Connection method

S
ServiceTitan
J
Jobber
H
HouseCall Pro
F
FieldEdge
W
Workiz
M
mHelpDesk
K
Kickserv
S
ServiceM8
C
Commusoft
V
Vonigo
F
FieldPulse
S
Simpro
S
ServiceTitan
J
Jobber
H
HouseCall Pro
F
FieldEdge
W
Workiz
M
mHelpDesk
K
Kickserv
S
ServiceM8
C
Commusoft
V
Vonigo
F
FieldPulse
S
Simpro
Spec Sheet · 04 / 04

Conversion Metrics

0%

Review Capture Rate

of emails sent result in a published review

0.0

Average Star Rating

across 14,200+ reviews captured

0.0min

Avg Response Time

median time from email open to review submitted

Response Time Distribution
< 5 min
62%
5–30 min
24%
1–4 hr
9%
4h+
5%

"We went from 12 Google reviews to 94 in three months. Every single one came through Pulse."

D

Derek Okafor

Owner, Okafor Electrical · Atlanta, GA

"My crews close the job and Pulse handles the rest. The 37-minute timing is genuinely magic."

P

Priya Nair

Operations Lead, Nair HVAC Services · Houston, TX

"Homeowners actually respond. The email feels personal, not like a blast from a faceless app."

C

Carlos Mendez

Founder, Mendez Plumbing Co. · Phoenix, AZ

Free for your first 50 requests

Send your first
request free.

No credit card. No setup fee. Just your company name and logo — and Pulse handles everything else.

🔒SOC 2 Type II
GDPR compliant
4.9/5 on App Store
Setup in 4 minutes